Ready-to-Ship Cushions
Ready-to-Ship cushions are already made and typically ship within
1-2 business days via UPS ground service.
Made To Order
Unless specifically marked Ready to Ship, most SunCloud® cushions
are handcrafted to order. Please allow
at least 30 days for manufacturing before shipping.
U.S. Transit Times
After your order has been handed to the carrier, standard U.S.
ground delivery typically takes approximately
3-5 business days,
depending on destination and carrier service.
Need It Faster?
Expedited shipping may be available upon request.
Expedited shipping applies to carrier transit time only and does not
shorten made-to-order manufacturing time.
Shipping Costs
Shipping charges are calculated at checkout.
Free U.S. shipping is available on qualifying orders of $175 or more.
Returns & Exchanges
Eligible returns and exchanges are accepted within
14 days of delivery.
A $9.99 return/exchange fee applies when we provide
the prepaid return label. No fee applies if we sent the wrong item
or the product arrived defective or damaged.