Ready-to-Ship Cushions
Ready-to-Ship cushions are already made and
typically ship within
1-2 business days
via UPS ground service.
Made To Order
Unless specifically marked Ready to Ship,
most SunCloud® cushions are handcrafted to
order. Please allow
at least 30 days for manufacturing before shipping.
U.S. Transit Times
After your order has been handed to the
carrier, standard U.S. ground delivery
typically takes approximately
3-5 business days,
depending on destination and carrier service.
Need It Faster?
Expedited shipping may be available upon
request. Expedited shipping applies to
carrier transit time only and does not
shorten made-to-order manufacturing time.
Shipping Costs
Shipping charges are calculated at checkout.
Free U.S. shipping is available on
qualifying orders of $175 or more.
Returns & Exchanges
Eligible returns and exchanges are accepted
within 14 days of delivery.
A $9.99 return/exchange fee
applies when we provide the prepaid return
label. No fee applies if we sent the wrong
item or the product arrived defective or damaged.