Meet the Owner, Babette Gray

Interview for Hidden Gems:

Q: Hi Babette, thank you for being here and taking time out of your day to join us. We wanted to get to know you and your business firsthand. I’m actually sitting on one of our travel seat cushions right now, and I can honestly say they’re built solid, incredibly comfortable, and more like a designer comfort case than a typical seat cushion. They really stand out in both style and comfort!

A: Well, thank you! We love hearing that and I’m delighted to be here. If you’re as comfy as I am right now, then we’re off to a great start. Our cushions are not just solid and comfortable—they’re designed with care and crafted to offer real support. I’m excited to share our story and show you what makes SunCloud® Cushions truly special.

Q: We’ve heard your story and wanted to ask—what quote, if any, best reflects your journey and your company’s mission? And why does it hold so much meaning for you?

A: Great question! I'd have to say, "Turning pain into purpose and making the journey worth every step." That quote really sums up my path and what SunCloud® is all about. My journey through chronic pain and personal heartache has been long and difficult, but it's also been the driving force behind everything I’ve built. Creating something that brings real comfort to others has turned those struggles into something meaningful. For me, it’s not just about the product—it’s about helping people feel supported, seen, and more at ease in their everyday lives.

Q: Can you tell us about the journey that led you to create SunCloud® seat cushions?

A: Of course! I think about it quite often. It started at the age of 5, when a playground accident left me with a pelvic fracture, leading to chronic daily pain that’s affected me ever since. Sitting, something we all take for granted, became a daily struggle. My dream was to become a journalist, and I was on track for a broadcasting career. However, I quickly realized that I couldn’t endure the long hours and sitting for extended periods, especially with all the traveling involved, which made it impossible to continue down that path. I tried countless cushions, but none provided the relief I needed, so I decided to create my own—designed not just for comfort, but to genuinely ease the pain.

Q: How did your personal experience influence the development of your seat cushions?

A: What started as a personal solution quickly grew as others around me—friends, family, and co-workers—found relief as well. I poured my heart into designing customizable seat cushions that weren’t just functional but were built with compassion, focusing on support, durability, and a true commitment to comfort.

Q: What makes SunCloud® seat cushions unique?

A: At SunCloud®, we offer American-made cushions that are thoughtfully crafted to bring real, lasting comfort. What makes us different is how personal this journey has been—from my own struggles with chronic pain to listening closely to the people we serve. That’s why we offer a range of sizes—because comfort isn’t one-size-fits-all, and everyone deserves a cushion that feels like it was made just for them.

Our cushions are FAA-approved, so they’re perfect for travel, but just as useful in everyday life—whether you’re commuting, working, or simply trying to make it through the day with a little more ease. Above all, our mission is simple: to be a soft place to land in a world that can be hard to sit through.

Q: What certifications do your seat cushions have, and why are they important?

A: Our cushions are proudly FAA-approved, ensuring they meet the highest standards for comfort and safety in air travel. This certification is especially important for passengers who need additional support during long flights, as it guarantees that the cushions are not only effective but also compliant with industry regulations. Beyond that, we focus on using premium materials that are durable, safe, and provide true pain relief. We want our customers to feel confident that they are using a product designed with their well-being in mind, whether they’re flying or simply sitting for long periods.

Q: You recently made the move to Utah. How has this influenced your work and what’s coming up for SunCloud®?

A: Moving to Utah has been a refreshing change for both my personal life and business. The state’s beautiful landscapes and vibrant community have inspired us to think even bigger about what’s possible for SunCloud®. We’re currently planning to expand our product line and explore new partnerships, while staying true to our mission of providing comfort and relief to those in need. The future is bright, and we’re excited for what’s ahead as we continue to grow and connect with more people.

Q: Can you give us a hint on what’s next for SunCloud®?

A: Definitely! You’ll be seeing SunCloud® in more retail stores soon and even while you're on the go. We’re super excited to get our cushions into more hands—and seats! We're also spending more time on our YouTube channel, sharing helpful tips, behind-the-scenes stuff, and giving people a closer look at our products. And we’re stepping up our game on social media too, so you’ll be seeing a lot more of us out there.

Q: Last question—if your cushion could talk, what would it say?
A: Oh, definitely something like, “Relax, I’ve got your back… and your butt!” Honestly, it would probably tell people to stop settling for uncomfortable seats and treat themselves to the comfort they didn’t know they were missing!

Q: We've really enjoyed getting to know you and learning more about your products. Your story and your mission are truly inspiring, and it's clear how much heart you've put into SunCloud®. Thank you so much for sharing your journey with us today!

A: It's been a pleasure sharing my story and what SunCloud® is all about. I’m excited for the chance to connect with others and hope our cushions bring the comfort they deserve. For those interested in learning more about us, feel free to visit our website or follow us on social media. I really appreciate the opportunity to be here today!